November 9, 2017

The Process


Optimizing Your Listing

Screening Potential Guests

Key Exchange

Providing Guest Support

Responding To Guest Questions

Cleaning Services

Our Hassle Free Full Service Property Management:

Listing Management:
• We will list and advertise your property for short term rentals.
• We set prices based on dynamic model for all the websites*.
• We will sync your calendar across different websites and our own platforms.
• We will broaden the reach of your property by listing on multiple sites to get more bookings. Efficiently optimize your property on Airbnb, and more.
• Bring in exposure to your property so we are able increase your average nightly rate while attaining exceptional occupancy.
• Your property will gain exposure on our own platforms with great amount of daily visitors in additional to the mentioned websites.
• We also manage an executive stay division, so your property will be accessible to executives looking for short term stay.
• We will provide cleaning services for all bookings on all websites.

• *We provide dynamic pricing based on past and future supply & demand data, historic seasonal and day-of-week trends, data driven special events & holiday predictions.
• We will provide revenue and transaction history from where we collect payments.
• We will provide continuous enhancement to your listing for better performance.

Rent Collection:
• We accept Visa, MasterCard, American Express and Visa Debt.
• You will be paid monthly with a statement.
• We collect credit card payments for parking or any other additional charges you need to collect from your guests.
• We collect credit card payments for your guest reservations: nightly rate, cleaning fees & refundable security deposits on applicable sources.
• We pay the source commission on your behalf.

Guest Support:
• Check-Ins and Check-outs Services.
• Key Exchange Services.
• Furniture moving Services.
• We provide unit design services.
• We provide email and phone support for your guests billing and invoice questions.
• We provide your guests with the complete access reservation information, including check-in instructions, house rules and internet access about your property.
• We securely collect identification from your guests prior to arrival to allow the option of self check-in and prevent fraud.
• Driver services such as airport pick ups.

• Provide tenants with access to 24/7 emergency telephone line.
• Respond to all tenant maintenance requests and manage necessary maintenance and repairs.
• Manage, hire and train new and existing staff to align them with company goals and objectives.
• Maintain exterior.
• Landscaping and snow removal.
• Remove trash and debris.
• Provide 24/7 customer service.